Tech Voice SupportJob Code:
0-1Skills & Experience Required:
Skills Excellent spoken and written communication skills in English Basic knowledge in Computer Generic Technical , Generic-Technical
Excellent spoken and written communication skills in English · Neutral accent · Willing to work in
Night shifts · Basic knowledge in Computers · Any Undergraduate/ Graduate/ PG / Diploma holders can apply · Experience : 0-21years (18-55 years of age)Roles & Responsiblities:
Providing Professional assistance for problems, issues either by phone, email, fax or any other defined methodology Problem solving and resolving customer
needs Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving Developing
customer rapport and ensuring that customers have positive image of the company Demonstrate strong work ethics by maintaining confidentiality of information
Abilty to learn and apply detailed procedures Working effectively as a team member and facilitate cooperative environment to meet and exceed customer
expectations Probing and discovering customers true needs and understand customer view point Ensuring proper and clear communication in a concise manner,
using correct vocabulary, grammar and sentence construction Strong knowledge and skills in PC- Operating systems, PC peripherals, Hardware, Internet, home
networking and MS officeAbout Us:
In the year of 1945, in pre–independent India, a vision was born, which would eventually stand out as a brand name synonymous with innovation and integrity.
Starting off with consumer products business, Wipro then diversified into newer areas including IT hardware and IT services. Such has been the dynamic power
of the organization that over the past 50 years, Wipro has evolved into a leading global IT company, a company which has pioneered many an innovation in the
IT services, BPO and R&D services space.
Headquartered at Bangalore, India, we at Wipro implement the philosophy of 'Applying Thought', thereby helping clients to "Do Business Better". Our path
breaking innovations and ideas have culminated into the `Wipro Way' – a process which directly impacts customer benefits by improving time-to-market, enhancing
predictability and reliability, and cutting costs.
Wipro's Global IT business caters to more than 150 global Fortune 500 clients across financial services, retail, transportation, manufacturing, healthcare services,
energy and utilities, technology, telecom and media. We employ over 120,000 people from over 70 nationalities and 72 plus global delivery centers across 5 continents.Apply Here: